Comprehensive Rules and Legal Framework Governing the Use of GemBet Services
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At GemBet, we promote safe and responsible gaming.
We aim to provide a secure, fair, and entertaining platform for adult players while preventing gambling-related harm.
Our commitment includes:
Player protection: Strict age verification (18+ only), data security, and transparent payment handling.
Fair play: Games are tested by independent bodies to ensure fairness and randomness.
Responsible marketing: We never make misleading promises.
Support for responsible play: Tools like self-exclusion, time limits, and spending limits are available.
Prevention of addiction: We collaborate with professional organizations to prevent and treat problem gambling.
Minors are strictly prohibited from registering or betting. Parents are advised to use filtering software and secure passwords.
If gambling stops being fun or starts affecting your life, contact support@gem.bet for help or self-exclusion.
GemBet is owned and operated by Grand Complications N.V.,
registered under Curacao law (License No. ALSI-122405027-FI2).
Rockman Enterprises Limited (Cyprus, Reg. No. HE 381928) is our management and payment service provider.
By using GemBet, you agree to these Terms and Conditions (“GemBet Rules”), which form a legally binding contract between you and the company.
To open an account, you must:
Be at least 18 years old (or legal age in your country).
Provide accurate personal information (name, address, email, date of birth).
Verify your identity with valid documents.
Only one account per person is allowed.
Accounts found to be duplicated, misused, or fraudulent may be suspended or closed.
You must not:
Be a resident of a restricted country (full list available on site).
Be a professional athlete betting on your own sport.
Use stolen payment methods or funds from illegal activities.
Represent another person or act as an agent.
Bets can be placed on sports, esports, and casino events with unknown outcomes.
All bets confirm your acceptance of these rules at the time of placement.
GemBet may update odds, lines, or rules without prior notice (changes apply to future bets only).
Opposite or “hedge” betting is strictly prohibited. Violations may result in account closure and fund confiscation.
GemBet is not responsible for losses or damages from using the website.
Downloading or reproducing website content is allowed only for personal use.
Automated betting, scripts, or bots are not allowed.
Live streams and data are provided by third parties; GemBet is not liable for accuracy or quality.
Only users aged 18+ may register or play.
GemBet may request proof of age at any time.
Accounts of underage players will be closed immediately.
Parents should use filters to prevent minors from accessing gaming content.
Deposits and withdrawals must be made using your own payment method.
Withdrawals are processed within 72 hours, subject to ID verification.
Funds must be wagered 100% before withdrawal (anti–money laundering rule).
GemBet reserves the right to cancel transactions that breach these terms.
Bonuses are limited to one per person, household, or device.
Bonus abuse (multiple accounts, coordinated betting, or system exploitation) leads to forfeiture of winnings.
Wagering requirements must be met before withdrawal.
Rebates and promotions are subject to fair play and can be revoked in cases of irregular play.
GemBet is not responsible for typing or technical errors in odds or event listings.
If an error is found, bets may be voided and stakes refunded.
Bets confirmed before an event start cannot be changed or cancelled by the user.
Your personal information is handled in accordance with GemBet’s Privacy Policy.
You must keep your login credentials confidential.
GemBet communicates only through your registered email for security reasons.
GemBet cooperates with authorities in cases of match fixing or suspicious betting patterns.
Bets linked to fraud or collusion may be cancelled and reported.
GemBet is not liable for connection errors, software bugs, or system outages.
If technical errors affect gameplay or payouts, affected bets may be voided.
If you have a complaint, contact Customer Support using your registered email.
GemBet will review and respond to complaints within 28 days.
The company’s internal database is the final reference in resolving disputes.
All logos, text, graphics, and trademarks (including “GemBet”) are the property of Grand Complications N.V.
Unauthorized use, reproduction, or modification of any content is strictly prohibited.
Players can manage their activity with:
Self-exclusion (temporary or permanent account closure)
Time-outs (24 hours to 2 months)
Reality checks and deposit limits
GemBet will honor all exclusion requests and suspend related marketing during that period.
GemBet is not liable for losses due to misuse, addiction, or player error.
The maximum liability for any dispute is limited to the value of the bet or winnings involved.
GemBet reserves the right to update these Terms & Conditions at any time.
Continued use of the platform after updates signifies your acceptance of the revised terms.
For questions or support, reach out to:
📧 support@gembetsg.co
🌐 www.gembetsg.co
